KmTheme support centre: support@kmtheme.com - Hours: Mon - Sun: 8:30 AM - 5:00 PM (PST)

Shipping info

When will my items be shipped?

– All items are subjected to a 7-10 days production period before they are dispatched. We work from monday to friday
– We will notify you by email when your items have been shipped. You can then follow the package by pasting tracking code in our tracking portal

The website is operated by Attycorp JSC
Company Name: Attycorp JSC
Company Address: no 9/10/1, Bich Cau Street, Quoc Tu Giam Ward, Dong Da District, Hanoi, Vietnam. 

Standard Shipping Times, except minor delays from carriers:

– USA: 14-30 Days

Be aware to add up the production time too if you need to receive it for special events. 


WHERE ARE MY ITEMS COMING FROM?

We have multiple factories in China and United States. Please read the decsription of the product carefully to know the shipping time. 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.

HOW MUCH IS SHIPPING?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method. 

Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

WHICH SIZE I SHOULD ORDER?

Please read the size chart of each product carefully in the product description

HOW CAN I MODIFY MY ORDER?

We only allow order modification within 24 hour since payment.

Please contact us to request modification. If you cannot connect to the website, please email to our support email: support@kmtheme.com 

CUSTOM DUTIES, TAX AND CHARGES

Custom Duties, Tax and charges are not included in our price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.